Keeping your data safe

Privacy policy

Our contact details

Name: Slow Glamping

Address: Tillislow Cottage, Tillislow Farm, Virginstow, Devon EX21 5DY

E-mail: slowglamping@gmail.com

The type of personal information we collect

We currently collect and process the following information:

Personal identifiers, contacts and characteristics (for example, name and contact details)

How we get the personal information and why we have it. Most of the personal information we process is provided to us directly by you for one of the following reasons:

To book your stay with us
To keep up to date with news at Slow glamping

We also receive personal information indirectly, from the following sources in the following scenarios:

Your data is received from 3rd party booking platforms

We use the information that you have given us in order to to book your stay with us and membership with Wanderlust camping.

We may share this information with Wanderlust Camping Club so they can issue your membership.

Under the UK General Data Protection Regulation (UK GDPR), the lawful bases we rely on for processing this information are: [delete as appropriate]

(a) Your consent. You are able to remove your consent at any time. You can do this by contacting slowglamping@gmail.com

(b) We have a contractual obligation.

(d) We have a vital interest.

(e) We need it to perform a public task.

(f) We have a legitimate interest.

How we store your personal information

Your information is stored securely on trusted online platforms.

We keep the information sent to us for 1 year. We will then dispose your information by by deleting your data from our systems.

Your data protection rights

Under data protection law, you have rights including:

Your right of access - You have the right to ask us for copies of your personal information.
Your right to rectification - You have the right to ask us to rectify personal information you think is inaccurate. You also have the right to ask us to complete information you think is incomplete.
Your right to erasure - You have the right to ask us to erase your personal information in certain circumstances.
Your right to restriction of processing - You have the right to ask us to restrict the processing of your personal information in certain circumstances.
Your right to object to processing - You have the the right to object to the processing of your personal information in certain circumstances.
Your right to data portability - You have the right to ask that we transfer the personal information you gave us to another organisation, or to you, in certain circumstances.

You are not required to pay any charge for exercising your rights. If you make a request, we have one month to respond to you.

Please contact us at slowglamping@gmail.com if you wish to make a request.

How to complain

If you have any concerns about our use of your personal information, you can make a complaint to us at Slow Glamping.

You can also complain to the ICO if you are unhappy with how we have used your data.

The ICO’s address:

Information Commissioner’s Office

Wycliffe House

Water Lane

Wilmslow

Cheshire

SK9 5AF

Helpline number: 0303 123 1113

ICO website: https://www.ico.org.uk